Privacy Policy

BookMov SARL, as data controller, places great importance on protecting and respecting your privacy. This policy aims to inform you of our practices regarding the collection, use and sharing of information that you provide to us through our website bookmov.fr.

This privacy policy complies with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and the French Data Protection Act of 6 January 1978 (as amended).

We may collect the following personal data:

• First and last name
• Email address
• Phone number
• Pickup and drop-off addresses
• Payment information (processed by our secure payment provider)
• Flight number (for airport transfers)
• Browsing data (cookies, IP address, browser type)

Your personal data is collected for the following purposes:

• Management and execution of your transport bookings
• Communication regarding your rides (confirmations, modifications)
• Billing and payment management
• Improvement of our services and your user experience
• Sending commercial communications (with your consent)
• Compliance with our legal and regulatory obligations

The processing of your data is based on:

• Contract performance : when processing is necessary for the performance of your booking.
• Your consent : for sending commercial communications and placing certain cookies.
• Legitimate interest : for improving our services and the security of our platform.
• Legal obligation : for retaining billing data.

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

We use the following types of cookies:

• Strictly necessary cookies : essential for the website to function (language preference, theme).
• Analytical cookies : help us understand how visitors use our website.

You can change your cookie preferences at any time via your browser settings.

Your personal data is retained for the period strictly necessary for the purposes for which it is processed:

• Booking data: 3 years after the last ride
• Billing data: 10 years (legal obligation)
• Marketing data: 3 years after last contact
• Cookies: 13 months maximum

Under the GDPR, you have the following rights over your personal data:

• Right of access : obtain confirmation that your data is being processed and receive a copy.
• Right of rectification : request the correction of inaccurate data.
• Right to erasure : request the deletion of your data.
• Right to restriction : request the restriction of processing of your data.
• Right to data portability : receive your data in a structured format.
• Right to object : object to the processing of your data.

To exercise these rights, contact us at: contact@bookmov.com

You may also lodge a complaint with the CNIL (French Data Protection Authority): www.cnil.fr.

We implement all appropriate technical and organizational measures to ensure the security and confidentiality of your personal data, including against any unauthorized access, use, modification or disclosure.

Our communications are encrypted using the HTTPS/TLS protocol.

For any questions regarding this privacy policy or any requests regarding your personal data, you can contact us:

Email: contact@bookmov.com

Mail: BookMov SARL - DPO, 12 avenue des Champs-Élysées, 75008 Paris